SHOP OUR SOMMER SALE

Terms of service


1. SCOPE

The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is for consumers* only.

*Consumers are consumers within the meaning of the Consumer Protection Act (KSchG) and thus natural or legal persons who are not entrepreneurs.

2. CONTRACTUAL PARTNER, FORMATION OF CONTRACT, CORRECTION FACILITIES

The contract is concluded with
"Gans" Ges.m.b.H.
Ameisgasse 65
A-1140 Vienna
Tel.: +43 (1) 914 13 27
Fax: +43 (1) 914 13 27 90
E-Mail: office@gans.at

CRN: FN 98358w
UID-NR.: ATU53692801

By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. CONTRACT LANGUAGE, SAVING OF THE CONTRACT TEXT

The language(s) available for concluding the contract: German, Englis

4.DELIVERY CONDITIONS

Delivery costs may be added to the product prices displayed. Further information on delivery costs, if applicable, are explained within individual product offers.
Delivery within Austria is usually within 3 to 7 working days and within the EU within 5 to 9 working days.

You are entitled to collect your order from

"Gans" Ges.m.b.H, Brandstätte 1-3, 1010 Vienna, Austria
Mon-Fri 10:00 - 18:30, Sat 10:00 - 17:00

"Gans" Ges.m.b.H, Währinger Strasse 118, 1180 Vienna, Austria
Mon-Fri 09:00 - 18:00, Sat 09:00 - 13:00

"Gans" Ges.m.b.H, Ameisgasse 65, 1140 Vienna, Austria
Mon-Fri 09:00 – 14:00

Please inform us at least three working days before your collection, so that we can provide the goods from our warehouse. You can also pay here with Visa, Mastercard, Amex, EC-card and PIN

5. PAYMENT

The following payment methods are basically available in our online shop:

Credit Card
With the submission of the order, you provide your credit card details. After your identification as the legal cardholder, the payment transaction is automatically carried out and charged to your card as soon as the good has been sent.

SEPA direct debit

With the placement of the order, you are granting us a direct debit mandate. We will inform you separately about the date of debiting the account in an advance notification (pre-notification). With the submission of the direct debit, we request our bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited. Debiting the account takes place prior to shipping the goods. The time limit for pre-notification regarding the date for debiting the account (pre-notification period), is 1 day.

PayPal

During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction. Directly after shipping the good the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

SOFORT Online Bank Transfer by Klarna

After submitting the order, you will be forwarded to the online SOFORT GmbH website. In order to pay the invoice amount via SOFORT, you must be in possession of a bank account that is activated for participation in online banking, must identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction will be carried out by SOFORT and debited to your account directly thereafter.

Apple Pay

In order to pay the invoice amount via Apple Pay, you have to use the „Safari“ browser, be registered with the service provider Apple, must have activated the Apple Pay function, identify yourself with your access data and confirm the payment order. The payment transaction will be carried out directly after submitting your order. Further information can be found during the ordering process.

Google Pay

In order to pay the invoice amount via Google Pay, you have to be registered with the service provider Google, must have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction will be carried out directly after submitting your order. Further information can be found during the ordering process.

Purchase on account via Klarna

In cooperation with Klarna AB (www.klarna.com), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoice is only available to consumers and that payment must be made to Klarna. When buying on account with Klarna you always receive the goods first and you always have a period of 14 days for payment. The complete terms and conditions for the purchase on account can be found here [https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0].

Cash payment on collection

You pay the invoice amount in cash on collection.

EPS Sofort, IDEAL, Bancontact

Sofortüberweisung über ihr gewohntes Onlinebanking

6. RETENTION OF TITLE

The goods shall remain our property until full payment is made

7. DAMAGE DURING DELIVERY

If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.

8. WARRANTY AND GUARANTEES

We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification.
When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address given above. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.
Customer service: You can reach us for questions and complaints via E-Mail: office@gans.at

9. LIABILITY

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
• for injury to life, limb or health
• for deliberate or grossly negligent breach of duty
• for guarantee commitments, where agreed
• towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion

10. SETTLEMENT OF DISPUTES

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/ [https://ec.europa.eu/consumers/odr/]. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body. The competent body in this matter is: Internet Ombudsmann, Ungargasse 64-66/3/404, 1030 Vienna, Austria, kontakt@ombudsmann.at, www.ombudsmann.at.

AGB https://shop.trustedshops.com/de/rechtstexte/ created with the Trusted Shops https://shop.trustedshops.com/de/ legal text editor in cooperation with FÖHLISCH Rechtsanwälte https://foehlisch.com